During our panel at NexusCon 2024, James Wu, InnerSpace CEO, shared the stage with other industry leaders to discuss one of the most urgent challenges in corporate real estate today: How can organizations use data to make smarter decisions about their workplace?
James and Kevin focused on the fundamentals of space utilization by defining the key terms and focused on how the industry has fundamentally changed in the last five years, requiring a new approach to understanding how our spaces are used.
As hybrid work continues to evolve, companies are trying to find the right size for their portfolios, reduce operating costs, and still deliver engaging workplace experiences. In this panel, James, alongside Kevin Sauer of Sauer Strategy Works, shared real-world examples of how data is helping teams rise to the challenge by moving beyond badge swipes and static occupancy counts to a full understanding of how space supports people.
While many organizations track who’s in the building, the real value comes from understanding how space is being used, how long employees stay, which areas are avoided, and what types of spaces best support different ways of working.
Bringing people back to the office isn’t just about getting them through the door. It’s about how they engage, collaborate, and feel in those spaces. The best way to understand that is by using the right data, the kind that gives a complete view of behavior and patterns.
During this session, James explored the value of utilization analytics and how deeper movement data supports decision-making across HR, IT, facilities, and real estate. These insights help organizations improve not just square footage planning, but overall performance.
Throughout the session, attendees joined breakout discussions centred on one key question: How can we better integrate data, analytics, and real-time insights into every workplace decision?
“It’s about connecting the dots between people, place, and performance.”
James Wu, CEO, InnerSpace
At NexusCon, we saw firsthand how real-time data is helping shape smarter, healthier, and more efficient workplaces. As we continue to innovate, we’re proud to lead the way in building adaptive environments that improve both operations and employee experience.
For any organization focused on creating workplaces that are agile, efficient, and people-centric, this panel delivered a clear takeaway: When data leads, smarter decisions follow.
With space efficiency, employee satisfaction, and sustainability top of mind, this panel was a powerful reminder that decisions grounded in real-time data aren’t just better, they are essential.
Watch the full recording on Nexus Labs: Lessons Learned in Adopting Data-Driven Decision-Making in Office & Workplace
A huge thank you to Nexus Labs for spotlighting this important conversation and for driving forward innovation in the smart building space.