Insights from WORKTECH New York 2023 - Embracing AI for the Future of Work

InnerSpace at WORKTECH New York 2023

Joe Draganic, Global Manager, Strategic Alliances

I had the privilege of attending WorkTech New York, and I must say, it was an outstanding event that truly exceeded expectations. From the exceptional lineup of speakers to the numerous networking opportunities, interactive workshops, and cutting-edge technology showcases, WorkTech New York left an indelible mark on all attendees, equipping us with the knowledge and inspiration needed to drive innovation and transformation within our workplaces. This event has undoubtedly set the standard for future gatherings focused on workplace technology and innovation.

my takeaways

One of the key takeaways from the event that resonated with me was the pivotal role of Artificial Intelligence (AI) in the future of work. The discussions around AI highlighted its increasing importance in today's workplaces. AI's ability to automate routine tasks, enhance decision-making processes, personalize experiences, elevate customer service, and augment human capabilities was made abundantly clear. 

employee analyzing office space analytics with InnerSpace inTELLO

The realization that embracing AI technologies can lead to greater efficiency, heightened competitiveness, and enhanced innovation underscored its status as a fundamental aspect of the evolving, future facing work landscape.

However, it was also emphasized that the integration of AI must be approached with a profound consideration of its ethical and social implications. Responsible and inclusive implementation of AI emerged as a critical theme throughout the event. The importance of striking a balance between the undeniable benefits of AI and the need to ensure fairness, transparency, and equity in its application was a key message that left a lasting impact.

At InnerSpace, we not only understand the power of Artificial Intelligence but also how AI is informing real time decisions with over time learnings and insights that would otherwise take years of manual tracking and human analysis to achieve.  

employee walking around in AI powered workplace

AI is the foundation of our platform. It allows us to look at space utilization data in a meaningful way by looking at how people navigate spaces and creating a deeper understanding over time of how to use this data to find pathway efficiency, proactive operational improvements and opportunities for cost savings by identifying underutilized spaces, to name a few.  

But this also means that we have deep considerations around the impact of this technology, specifically as it relates to privacy and protecting individual privacy.  This balance of collecting data that informs the platform and provides incredibly useful over time insights while protecting the privacy of the humans navigating the space is a critical concern for our team.  

office space utilization metrics by InnerSpace

It is exciting to see the industry leaning into AI and being open to how this incredible technology has the ability to shorten the distance between data collection and actionable insights. 

WorkTech New York was an exceptional event that delivered on multiple fronts, and its insights into the significance of AI. I sincerely appreciated the opportunity to hear from and learn from people working in the industry and how they are using technology to solve workplace challenges. 

I am already looking forward to next year!