Designing The Future of Work: Navigating Hybrid Models, Human-Centric Spaces, and Agile Leadership with Kay Sargent

Kay Sargent speaks about incorporating technology into redesign projects, the challenge and opportunities of hybrid work, and human centric spaces  


In an ever-changing world, the workplace is undergoing a significant transformation. Remote work and hybrid models have become the norm for many organizations, challenging leaders to rethink how they attract and retain talent and shape company culture. To gain deeper insights into this evolving landscape, we sat down with Kay Sargent, the Director of Workplace at HOK. In this blog post, we'll explore some key takeaways from our conversation with Kay as she shares her expertise on the future of work and workplace design.

The role of technology

One of the crucial elements Kay emphasizes is the role of technology in creating a seamless work experience. With remote and hybrid work becoming increasingly prevalent, a strong technological infrastructure is vital. Kay discusses how poor technology can quickly derail the best-laid plans for a successful workspace. It's not just about having the latest gadgets; it's about ensuring that the technology aligns with the goals and needs of both employees and the organization.

When embarking on workplace redesign projects, companies should consider technology from the outset. Kay advises organizations to bring together experts in workplace strategy and technology solutions to ensure a holistic approach. By understanding the goals and objectives, as well as engaging with employees across different departments, businesses can develop a comprehensive strategy that aligns technology with the workplace's broader vision.

This interview with Kay Sargent provides valuable insights into how organizations can embrace the hybrid work model and create an inclusive space for all, truly making the workplace a magnet, not a mandate. In an ever-evolving world, the workplace must adapt to remain relevant and effective. By focusing on technology, human-centric design, and agility in the face of change, organizations can navigate the future of work successfully.